Finance Reimbursement Changes

Arwind Thirumani (Quality & Training Specialist)

Dear Valued Merchants,



Here’s our latest update: 

Reimbursement Amount Process in Ali Seller Center is now updated!


We finally made our way in improving our reimbursement process to suit our Seller’s convenience.

Our Current Process:


Basically, the payment is made based on a delivered order, hence deducting the necessary charges. 


Example of the Calculation:




Therefore, our new process :


Here comes the Good News!

Sellers now can review all the details from how much Lazada have credited to them with calculation included.  this will make it easier for us to do a report for credit/debit note.


Example of the Calculation:


We hope the new process above clarifies and will help our sellers to ease the difficulty.

Worry not! For further inquiries or explanation, please do not hesitate to reach Lazada Partner Support Center Hotline at +603 2725 2925 or kindly fill in our General Form: for immediate response from our internal expertise.

We consider it our privilege to have you on board with us.


Thank you


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