How can I contact Lazada HK? (Crossborder Sellers)

Lazada Support Center

If you are a non Malaysia sellers selling crossborder items (merchants from Hong Kong, Korea, China, etc.) please do not hesitate to contact our Partner Support HK team through these forms: 
如果您是非马来西亚当地卖家,即出售跨境商品(来自香港,韩国,中国等的商家)。若您有任何问题请随时通过如下链接联系我们的香港客户支持中心团队:

  • Seller Sign up Form: 卖家注册表格:
    Issues on becoming a new seller with Lazada. 
    注册成为Lazada新卖家遇到的问题

  • Sign-up for LGS: 注册LGS(Lazada 全球物流)
    LGS (Lazada Global Shipping) is available for sellers shipping from China, Korea, Hong Kong, and other countries. Click this form to sign-up for LGS.
    LGS(Lazada全球物流)可供中国,韩国,香港和其他国家的卖家物流出货。点击此表单注册LGS。

  • Add a brand: 添加品牌
    If your product brand is not yet registered in Lazada, submit your brand registration through this form.
    如果您的品牌在Lazada平台尚未进行登记,请您通过如下链接进行品牌登记。

  • Returns Claim: 退运索赔
    Disputes on return reason or return item condition that was returned to you.
    对退运原因或者对被退回的物品状况的争议

  • Content Grouping Request: 内容团队相关工作职责
    Assistance with grouping, re-categorization, missing image on website, adding a new brand and other content related assistance.
    协助处理分组,重新分类,网站图像丢失,添加新品牌以及其他与内容相关的问题

  • Seller Center API Support: 卖家中心API 支持
    If you encounter any issues with your API.
    卖家遇到的任何有关API 问题

  • Enquiry Form: 查询表格
    To reach out Partner Support HK team, please submit your request through this form.
    请通过此表单提交您的请求联系合作伙伴支持团队

Logo__1_.PNG Check out our tutorial videos and easy to learn deck by visiting Lazada University (HK) for more information.

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