'Buy 1 Free 1' Bundle

Lazada Support Center

'Buy 1 Free 1' Bundle

You can now create products using the 'Buy 1 Free 1' bundle feature which will enable you to give an extra of the same item when a customer buys a product. This is a great promotion method as it encourages the clearing of stock at the same time by increasing sales for you as a seller.


How Bundle Benefits Sellers?

  • Increase profit margins for low priced items through bundling with a single package shipping fee charged
  • Increase in assortment variety and sales volume
  • You get to bundle more items together and enjoy more sales with every order
  • Giving a free gift with the item increases conversion rates
  • Create a buzz and encourage customers to share the news

*Note: Only one type of bundle feature can be activated at a single time for a particular SKU. You must deactivate one bundle feature for that SKU in order to reactivate another.


1. Will my bundle go live instantly?
Your bundle will go live during the promotion period you have selected. If your bundle does not show up during the period selected, please contact Lazada PSC.

2. What happens when my SKU goes out of stock?
Your bundle will be automatically deactivated.To reactivate, please add stock and go to My Promotions to reactivate the promotion.

3. Help! I accidentally created a bundle.
Visit Promotions > My Promotions and deactivate the bundle

4. Am I required to package all of the items in the bundle together?
Not required. However, we highly suggest that you keep all bundled items in the same package for the best customer experience to reduce returns.

5. What is the return policy?
Customers must return all bundle products in order for the return to be processed. Returns claims will not be accepted for incomplete returns.


Logo__1_.PNG To learn more, please visit Lazada University to watch video tutorials and to download online materials.

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