What is Lazada’s Customer Return Policy?

Lazada Support Center

Documents required for a valid return.

Requirements for a valid return:

  1. Proof of purchase (order number, tax invoice, etc)
  2. Bank details in Return Form if original payment is made via iPay88 or Cash-on-Delivery
  3. Include printed Return Form and Lazada Tax Invoice in each return package box
  4. Reason for return has to be valid and return acceptance conditions met 

For further details, you may view the policy at Lazada Return Policy.

 To learn more, please visit Lazada University or join our online How to Effectively Manage Your Returns training.

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