What is Lazada’s Customer Return Policy?
Documents required for a valid return.
Requirements for a valid return:
- Proof of purchase (order number, tax invoice, etc)
- Bank details in Return Form if original payment is made via iPay88 or Cash-on-Delivery
- Include printed Return Form and Lazada Tax Invoice in each return package box
- Reason for return has to be valid and return acceptance conditions met
For further details, you may view the policy at Lazada Return Policy.