Get to know our abbreviations "Shortforms"

Lazada Support Center

Click on the Abbreviation to learn more. (It will lead you to the related topic)

 Abbreviation  Meaning
AVL   Automatic vehicle locator
3PL   Third party logistics (courier services such as Lazada Express, Skynet, Gdex, Taqbin, etc.)
API   Application Programme Interface
AWB   Air Way Bill (consignment notes that needs to be printed from your seller center account before you hand your parcel to courier)
CB   Cross border (mostly Hong Kong merchants)
CSV   Comma separated values
COD   Cash on delivery (a type of payment that customer chose to pay by cash upon receiving item)
ETA   Estimated time of arrival
EOD   End of day
FBL   Fulfillment by Lazada (a service provided by Lazada (a service where Lazada is responsible for processing, packing and shipping your orders)
GST   Goods & Services Tax
HK   Hong Kong (normally related to cross border merchants)
JPEG   Joint Photographic Experts Group (a format for compressing image files)
LGS   Lazada Global Shipping
OEM   Original Equipment Manufacturer
ON   Order number (a unique number for every purchase made by the customer)
OB   Onboarding
OVL   Order volume limit (a mechanism in an attempt to evaluate the capacity, quality and speed of processing your order)
MPS   Multi packaging sticker(this sticker you need to use if you have two different packaging under one tracking number)
PDF   Portable Document Format (a format that provides electronic image of text or text and graphics that looks like a printed document and can be viewed, printed and electronically transmited)
PIF   Programme Information File
POD   Proof of delivery
PNQ   Pricing and stocks
PSC   Partner Support Center (a call center for our merchants)
PIC   Person in charge (a person that will be in charge on handling seller center account)
QC   Quality control (a team that will go through your products upload. They will be responsible to approve or reject your products before it can go live on our platform)
RTS   Ready to ship (order that is ready pack and to be handed to the 3PL)
SC   Seller Center (the main system merchant use to manage their shop in Lazada)
SKU   Stock keeping unit (a unique ID given to your products for referrence)
SEO   Search engine optimization
TN   Tracking number (a unique number to be use by logictics company for every parcel send to the customer)
UPC   Universal product code
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